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Administration

Facility Staffing

Home Care

Quality, Risk, Safety and Performance Specialist

Toronto, ON

Date Posted: 10/4/2024 Position Type: Full Time

About S.R.T. MedStaff

S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!

Why Join S.R.T. MedStaff?

S.R.T. MedStaff provides diverse opportunities and strong career path development in a variety of professional streams, along with excellent salary and benefits such as:

  • Permanent full-time position in a reputable healthcare agency
  • Competitive salary
  • Weekly direct deposit
  • Benefits package
  • RSP matching program
  • Team lunches and staff appreciation events
  • Dynamic, great team environment
  • RNAO Best Practice Spotlight Organization
  • Accredited by Accreditation Canada with Exemplary Status


Job Summary:
We are currently looking for Quality, Risk, Safety and Performance Specialist to join our dynamic team in the heart of Downtown Toronto. Reporting to Senior Director Quality Risk, Patient Safety and Performance, the Quality, Risk, Safety and Performance Specialist provides leadership to all areas of the organization in the areas of quality improvement, risk management, patient safety, and the patient experience. 

Responsibilities:

  • Assists and provides leadership with healthcare accreditation preparation, documentation, education, and related activities 
  • Leads patient and staff experience survey design, implementation, measurement, and evaluation 
  • Coordinates the collection and analysis of quality data and performance indicators, using valid measurement tools and statistical analysis
  • Creates dashboards, reports, and infographics for patients, the organization and external stakeholders
  • Maintains records and submissions required to manage contractual quality standards for the delivery of care and service 
  • Facilitates incident reviews/analysis to determine root causes and corrective actions 
  • Monitors resources, progress, and measures for the organization Quality Improvement Plan (QIP) and Patient Safety Plan
  • Leads internal safety surveillance/audits 
  • Liaises with HR related to employee injuries/accidents and assists with reports to management and the Occupational Health and Safety Committee
  • Supports and assists in training to improve quality improvement, risk and patient safety across all areas of the organization 
  • Plans, designs, implements, and maintains the overall risk management process for the organization 
  • Risk assessment, analysis, evaluation, and mitigation 
  • Advises the management team on legislation and changing environment related to quality and risk, health care, staff safety and privacy
  • Additional duties as required 


Qualifications:

  • Minimum of 3 years of relevant experience in healthcare or comparable industry 
  • Completion of relevant post-secondary education ideally in a health related field 
  • Experience leading healthcare accreditation (eg. Accreditation Canada, CARF Canada)
  • Training/certification in areas of Quality Improvement, Risk Management, Patient Safety, Evaluation and Project management preferred 
  • CRM, PMP, Lean Six Sigma, Data Management, Data Analytics designations are assets
  • Demonstrated research and evaluation skills 
  • Strong presentation, teaching, and computer skills 


We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance.

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Thank you for submitting your application.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. S.R.T. MedStaff is an equal opportunity employer.

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This is the best company to work for. They really take care of their staff and clients. I wouldn’t work for anyone else!
Stephanie C., PSW Stephanie C. PSW

Announcements

  • A big congratulations to our Employee of the Month, CONSOLACION P.
    August 1, 2024

    A big congratulations to our Employee of the Month, CONSOLACION P.

  • Eligible staff can now enroll in S.R.T. MedStaff’s Benefits and RSP Matching Programs after 3 months! To learn more, email hr@srtmedstaff.com.
    July 16, 2021

    Eligible staff can now enroll in S.R.T. MedStaff’s Benefits and RSP Matching Programs after 3 months! To learn more, email hr@srtmedstaff.com.

  • Follow S.R.T. MedStaff on Instagram, LinkedIn, and Facebook to stay up-to-date!
    July 1, 2021

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Thank you for inquiring about our nursing and personal support services. A Client Service Representative will be in touch with you shortly.

If you require immediate assistance, please call 416-968-0833.

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If you require immediate assistance, please call 416-968-0833.

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The Hiring Process

  • Application
    Application:

    All resumes submitted to S.R.T. MedStaff are reviewed by a member of the Human Resources Team. Applicants selected for further discussion will be contacted for a phone interview.

  • Interview
    Interview:

    Applicants who successfully pass the phone screen will be invited for an interview at our Toronto office. Once the paperwork is complete, you will have a one-on-one interview with a member of the HR Team. This is an opportunity for us to learn more about you, and for you to learn more about S.R.T. MedStaff.

  • Offer
    Offer:

    The next stage is document submission and reference checking. If your application is approved, an Offer of Employment will be extended and you will be scheduled to attend an Orientation. Once you have completed orientation, you are able to start working. Welcome to S.R.T. MedStaff!